Privacy Policy

This Privacy Policy explains how SyncSpark collects, uses, stores, and shares your information when you use our platform.

By using SyncSpark, you agree to the practices described in this policy.

Account information such as name, email, company details, and login credentials.

Usage data including created campaigns, generated creative assets, scheduling activity, and analytics interactions.

Technical data such as IP address, browser type, device information, and platform diagnostics.

Payment details handled by third-party processors and not fully stored by SyncSpark.

Third-party integration data from platforms you connect with your permission.

To provide campaign creation, AI generation, scheduling, publishing, and analytics services.

To operate your account, process payments, and provide support.

To improve platform reliability, security, and product features.

To communicate service updates, product changes, and account notices.

We do not sell your personal information.

We may share information with service providers under confidentiality obligations, with your consent, to comply with law, or during a merger/acquisition process.

We implement reasonable administrative, technical, and organizational safeguards to protect data.

No platform can guarantee absolute security, and you should use strong account security practices.

We retain data while your account is active and for a limited period after closure for legal, accounting, and operational purposes.

Where feasible, account data is retained for up to 3 years after closure unless longer retention is required by law.

You may request deletion, subject to legal and contractual exceptions.

You can update account details, manage communication preferences, and disconnect integrations.

You may request access to or deletion of your data by contacting us.

We use cookies and similar technologies to maintain sessions, remember preferences, analyze usage, and improve service quality.

You can control cookies through browser settings, though this may affect functionality.

Your information may be processed in countries where we or our service providers operate.

By using our Service, you consent to such cross-border data transfers and processing.

SyncSpark is intended for users who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy over time.

If changes are significant, we may notify you by email or in-platform notice.

Continued use after an updated policy becomes effective means you accept the revised policy.

If you have privacy questions or data requests, contact us using the details provided.

We respond within a reasonable timeframe.